Privacy Policy

Privacy Policy
Last updated: August 28, 2026
This Privacy Policy explains how PENGJIELIMR INC, operating the Aurease brand (“Aurease”, “we”, “us”, or “our”), collects, uses, discloses, and protects personal information when you visit aurease.com, purchase our products, contact us, or otherwise interact with our services.
1. Who We Are
Aurease is operated by:
Global INC
817 Hooker St
Denver CO 80204
US
Phone: +1 478-394-3089
Email: support@aurease.com
Website: aurease.com
Where applicable, PENGJIELIMR INC acts as the controller or business responsible for the personal information described in this Privacy Policy.
2. Personal Information We Collect
Depending on how you interact with us, we may collect the following categories of personal information:
Information you provide to us
This may include:
Name
Billing address
Shipping address
Email address
Telephone number
Order and purchase information
Account information
Messages, enquiries, return requests, and customer support communications
Marketing preferences
Other information you choose to provide
Payment information is generally processed by Shopify and/or our payment service providers. We may receive transaction-related information necessary to process, confirm, refund, or otherwise administer your order, but payment card processing may be handled directly by those providers.
Information collected automatically
When you visit or use our Site, we and our service providers may automatically collect information such as:
IP address
Browser and device information
Operating system
Approximate location derived from IP address
Time zone
Pages and products viewed
Referring websites or search terms
Interactions with the Site
Cookie identifiers and similar technologies
Log and diagnostic information
We may use cookies, pixels, tags, web beacons, log files, and similar technologies for essential Site functionality, analytics, security, personalization, and advertising, subject to applicable law and your available privacy choices.
3. How We Use Personal Information
We may use personal information to:
Process and fulfil orders
Process payments and refunds
Arrange shipping and delivery
Send order confirmations and transactional communications
Provide customer service
Handle returns, refunds, disputes, and complaints
Detect, investigate, and prevent fraud, security incidents, and misuse
Maintain and improve the Site
Understand how customers use our Site
Measure the effectiveness of marketing and advertising
Send promotional communications where permitted and consistent with your preferences
Comply with legal, tax, accounting, regulatory, and enforcement obligations
Establish, exercise, or defend legal claims
Where applicable law requires a legal basis for processing, we rely as appropriate on performance of a contract, compliance with legal obligations, legitimate interests, consent, or another basis permitted by applicable law.
4. How We Share Personal Information
We may disclose personal information to service providers and other parties that help us operate our business, including:
Shopify, which provides our e-commerce platform
Payment processors
Shipping, fulfilment, and logistics providers
Customer support providers
Hosting, technology, and security providers
Analytics providers
Advertising and marketing providers
Professional advisers such as accountants, auditors, and legal advisers
Shopify processes personal information in connection with the services it provides to merchants and shoppers. You can learn more by reviewing Shopify’s official Privacy Policy.
We may also disclose information where reasonably necessary to:
Comply with applicable laws, regulations, court orders, subpoenas, or lawful government requests
Investigate suspected fraud or unlawful activity
Protect the rights, property, or safety of our customers, our business, or others
Establish, exercise, or defend legal claims
Complete a merger, acquisition, financing, restructuring, sale of assets, or similar corporate transaction, subject to applicable legal requirements
We do not authorize third parties to use personal information for purposes unrelated to the services they provide to us unless permitted by applicable law.
5. Advertising and Cookies
We may work with advertising and analytics providers to understand Site activity and, where permitted, provide or measure advertising.
Depending on your location and the technologies we use, you may be able to manage advertising preferences through the relevant provider’s privacy or advertising controls.
For Meta services, users may manage relevant advertising preferences through Meta Accounts Center and Ad Preferences.
For Google services, users may manage relevant advertising preferences through Google’s advertising and privacy controls.
You may also manage cookies through your browser settings and, where available, through privacy or cookie controls displayed on our Site.
Blocking certain cookies may affect some Site functions.
6. International Data Transfers
Because we operate internationally and use service providers located in different countries, personal information may be processed or stored outside the country or region where you live.
Where applicable law requires safeguards for international transfers, we will rely on appropriate contractual, organizational, legal, or other permitted transfer mechanisms.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to fulfil orders, maintain business and transaction records, comply with legal obligations, resolve disputes, prevent fraud, and enforce agreements.
Retention periods may vary depending on the type of information, the nature of our relationship with you, and applicable legal requirements.
8. Your Privacy Rights
Depending on where you live and the laws that apply to you, you may have rights concerning your personal information, which may include the right to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain information
Request restriction of certain processing
Object to certain processing
Withdraw consent where processing is based on consent
Request portability of certain information
Opt out of certain marketing communications
Exercise other rights provided by applicable privacy law
Submit a complaint to an applicable data protection or regulatory authority
These rights may be subject to legal exceptions and verification requirements.
To submit a privacy request, contact us at support@aurease.com.
We will not unlawfully discriminate against you for exercising rights available under applicable law.
9. Marketing Communications
If you receive promotional emails from us, you may unsubscribe using the unsubscribe mechanism provided in the message or by contacting us.
Even if you opt out of promotional communications, we may still send non-promotional communications relating to your orders, transactions, customer service requests, or legal matters.
10. Security
We use reasonable administrative, organizational, and technical measures designed to protect personal information.
However, no online transmission or storage system can be guaranteed to be completely secure. Nothing in this section limits any responsibility that cannot lawfully be excluded or limited.
11. Children
Our Site is not intended to be used by children in circumstances where collection of their personal information would require parental or guardian authorization that has not been obtained.
If you believe a child has provided personal information to us in violation of applicable law, please contact us so that we can review the matter and take appropriate action.
12. Third-Party Websites
Our Site may contain links to websites or services operated by third parties.
Their privacy practices are governed by their own policies, not this Privacy Policy. We encourage you to review the privacy notices of third-party services before providing personal information to them.
Nothing in this section excludes any responsibility we may have under applicable law.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, technology, legal requirements, or privacy practices.
When appropriate, we will update the “Last updated” date and provide any additional notice required by applicable law.
14. Applicable Privacy Laws and Mandatory Rights
This Privacy Policy is intended to operate consistently with privacy and data protection laws that apply to our processing activities.
Nothing in this Privacy Policy is intended to waive, restrict, or exclude any privacy or consumer right that cannot lawfully be waived, restricted, or excluded under the law applicable to you.
If a provision of this Privacy Policy conflicts with a mandatory requirement of applicable law, that mandatory requirement will prevail to the extent of the conflict.
15. Contact Us and Complaints
For questions about this Privacy Policy, requests concerning your personal information, or privacy-related complaints, contact:
Company Information
Brand
Aurease
Company Name
Global INC
Company Address
817 Hooker St
Denver CO 80204
US
Contact Information
+1 478-394-3089
Email
support@aurease.com
Website
aurease.com
We will review privacy complaints in good faith and respond in accordance with applicable legal requirements.
Where applicable, you may also have the right to complain to a competent privacy or data protection authority in your place of residence.